The magazine quoted Gustavo Pina, director at SITA Lab, who argued that one of the biggest obstacles preventing a “seamless passenger journey” is the “siloed processes” that they have to scale through on a regular basis.
“They act as significant speed bumps at every step of the way. By collaborating as a single industry, we can smooth that journey and blockchain is one of the technologies that have the potential to make that possible. This explains the industry’s significant interest in it,” he stated.
Dubai International airport, took it a step further last year when it announced its intention to employ a passport-free entry into the city. It signed an agreement with UK-based blockchain startup ObjectTech, who partnered with Dubai’s Immigration and Visas Department to develop a solution that combines biometric verification with blockchain technology.
The study by SITA also revealed that both airlines and airports had found exciting use cases for the blockchain from the rollout of passenger tokens to frequent flyer programs (34%) and e-tickets (31%). 59% of airlines have also put in place blockchain research programs to be implemented by 2021.
To increase the research on the potentials of employing blockchain technology, SITA announced earlier in June its intention to launch The Aviation Blockchain Sandbox. “Through this collaborative innovation we will accelerate the learning for all and have already significant interest in pursuing cross-industry initiatives through the Aviation Blockchain Sandbox initiative,” Pina had stated in the announcement.