Firstsource takeover PatientMatters for$13m

  • Firstsource acquired PatientMatters for $13million to offer digital solutions to the healthcare industry.
  • Firstsource is empowered with digital first and digital now strategies
  • This acquisition will help strengthen the companies’ presence in markets like Texas and New York

Business Process Management Solutions (BPM) company Firstsource Solutions Limited has taken over a healthcare revenue cycle management (RCM) solutions provider Ltd. PatientMatters for $13million. PatientMatters helps in improving the revenues of hospitals through its plethora of services in bill estimation, disparate registration, financial services. This acquisition will help strengthen the companies’ presence in markets like Texas and New York. Patient bill estimation and pre-authorization are the new capabilities added to the company’s portfolio.

Firstsource is empowered with digital first and digital now strategies that help the healthcare providers with digitally equipped tools to start their operations. To simplify the end to end patient financial experience, Firstsource gives a comprehensive platform based solution. PatientMatters’ InteliPass and Firstsource’s solutions like MFocus and MGagement together will help the providers with better business outcomes. 

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Firstsource has its presence in the US healthcare market from a long time. With this acquisition, the company has more to offer in the palate. Intelligent automation and emerging technologies are competitive in the market. Firstsource is giving aid to the healthcare industry via providers and helping health plans streamline their operations. 

Sanjeev Goenka, Chairman, Firstsource Solutions said that the healthcare industry In the US needs overhauling. Though it is well versed for digital disruption. This trend has been further accelerated due to the pandemic. This acquisition has further strengthened the company’s capabilities along with patient centric revenue management capabilities. 

Firstsource will further consolidate it’s already listed clients MedAssist and PatientMatters in the enterprise umbrella. This will help the company to brand itself as a global BPM leader. Vipul Khanna, MD and CEO of Firstsource Vipul Khanna is elated to take over PatientMatters and believe that the move will further enhance the geographic reach of the company with unparalleled service solutions. The company has also maintained a good position with MedAssist in the past three decades, this relationship and success record with the partners will help the company to make a deeper impact in the US market. 

The aim of both the companies is to enhance the patient financial experience through innovative digital solutions. 

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Ritika Sharma
Ritika Kumari Sharma is an Economics Honors graduate from the University of Calcutta. She is completely into finance and believes that cryptocurrencies are the future. She is an enthusiast learner about the cryptocurrency and blockchain technology.

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